For hygiene and safety reasons, we do not accept returns on skincare products. This policy ensures that all our customers receive fresh, uncontaminated items, maintaining the highest standards of quality and care for your skin.  For other items/products, we accept returns within 72 hours of delivery. Items must be unused, in their original condition, and packaging. Refunds will be issued as a gift card, redeemable on our online store. This policy helps protect our small, family-owned business from scams and ensures we can continue to offer you the best products and service.